Delivery information
Free tracked delivery on every order, anywhere in the UK. No minimum spend.
| Service | Cost | Delivery time |
|---|---|---|
| Tracked delivery | Free | Usually 7–14 working days |
How it works
We'll email you to confirm your order. When it's on its way, we'll email you again with a tracking link so you can follow your parcel. See Track an order.
Working days are Monday to Friday, excluding UK bank holidays.
Where we deliver
- Everywhere in the UK: England, Scotland, Wales and Northern Ireland, including the Scottish Highlands and islands.
- We don't currently deliver to the Channel Islands, the Isle of Man, BFPO addresses or outside the UK.
Changing your address
Need to change the delivery address? Contact us as soon as possible. We can update it until your order is dispatched.
If something goes wrong
Your parcel hasn't arrived
If your order hasn't arrived within 20 working days of ordering, or tracking says it's delivered but you can't find it, contact us with your order number. We'll look into it and send a replacement or give you a full refund.
It arrived damaged
Please tell us within 7 days of delivery and send a photo of the parcel and the product. Don't plug in a monitor that looks damaged. We'll send a replacement free of charge, and you won't need to send the damaged one back.
Something's missing
Contact us with your order number and we'll put it right.